Shipping Policy
This Shipping Policy explains how we process and deliver your orders.
Order Processing
Orders are processed after successful order confirmation and payment verification (where applicable). Most orders are dispatched within 1–2 business days. During sales, festivals, or high order volumes, dispatch may take longer.
Shipping & Delivery
We deliver across most locations in India through trusted courier partners. Delivery timelines shown on our website are estimated and may vary depending on your location, courier availability, weather conditions, public holidays, or other unforeseen circumstances.
Estimated Delivery Time
- Order Processing: 1–2 Business Days
- Metro Cities: 2–5 Business Days
- Other Cities: 3–7 Business Days
- Remote Locations: 5–10 Business Days
These timelines are estimates and are not guaranteed.
Shipping Charges
Shipping charges, if applicable, are displayed during checkout before payment. Promotional free shipping offers may be available on selected orders.
Delivery Address
Customers are responsible for providing a complete and accurate delivery address, PIN code, mobile number, and recipient details. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
Delivery Attempts
Our courier partner may make multiple delivery attempts. If delivery cannot be completed because the customer is unavailable, rejects the package, provides an incorrect address, or cannot be contacted, the shipment may be returned to us.
Re-shipping
If an order is returned due to an incorrect address, customer unavailability, refusal to accept delivery, or any customer-related reason, additional shipping charges may apply before the order is shipped again.
Delivery Delays
We are not responsible for delays caused by courier companies, natural disasters, government restrictions, transportation issues, strikes, weather conditions, technical failures, or other events beyond our reasonable control.
Order Tracking
Once your order is shipped, tracking details will be shared through SMS, WhatsApp, email, or your order account (where applicable).
Damaged Package
If your package appears damaged or tampered with at the time of delivery, please take photos and contact us within 24 hours of receiving the order so we can investigate with the courier partner.
Need Help?
For shipping-related questions, please contact our customer support team through the Contact Us page. We will do our best to assist you.